Privacy Policy

The Alwar Central Co-operative Bank Ltd. respects your privacy. This policy explains what information we collect through this website, how we use it, and how we protect it.

Information We Collect

We only collect personal information that you choose to provide to us directly, such as through the Contact Us and Grievance forms. This may include your name, mobile number, email address, branch, and the details of your enquiry or complaint. We do not collect sensitive financial information (such as account numbers, PINs, passwords, or OTPs) through this website, and you should never share such details in any web form.

How We Use Your Information

Information submitted through these forms is used solely to respond to your enquiry, track and resolve your grievance, or otherwise get in touch with you regarding the matter you raised. We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be disclosed only where required by the Reserve Bank of India (RBI), other regulators, or applicable law.

Cookies and Local Storage

This website uses your browser's local storage to remember your accessibility and display preferences - such as your chosen language, text-size step, and High Contrast mode setting - so that they persist between visits. These are functional, session-oriented preferences only; this site does not use tracking cookies, advertising cookies, or third-party analytics cookies to monitor your browsing behaviour.

Data Retention

Personal information collected through the Contact and Grievance forms is retained only for as long as necessary to address your query or complaint and to meet the Bank's statutory record-keeping obligations, after which it is securely disposed of in line with the Bank's internal data-retention practices.

Data Security

We take reasonable technical and organisational measures to protect any personal information you share with us from unauthorised access, alteration, or disclosure.

Contact for Privacy Concerns

If you have any questions or concerns about how your personal information is handled, please write to us via the Contact Us page.

Last updated: July 2026